Effective Date: 17th October, 2025
Organization Name: CPro Academy
Email: teamcproacademy@gmail.com
Phone: +2348152905170
Website: WWW.cproacademy.com
- Introduction
At CPro Academy, we value your privacy and are committed to protecting the personal information of our students and parents/guardians.
This Privacy Policy explains how we collect, use, store, and protect your data in line with the Nigeria Data Protection Regulation (NDPR) and global data protection best practices.
By using our website or enrolling in our online classes, you agree to this Privacy Policy.
- Information We Collect
We collect only the information necessary to provide educational services effectively. This may include:
a. Student Information
Full name
Age / Date of birth
Academic level or class
Attendance and performance records
b. Parent / Guardian Information
Full name
Contact number
Email address
Payment details (via Paystack or other payment gateways)
c. Technical Information
Device type, browser, and IP address (for website security and analytics)
Session recordings or participation logs (for quality improvement)
- How We Use Your Information
We use the collected data for the following purposes:
To register students and manage class schedules.
To deliver online lessons, assessments, and feedback.
To communicate with parents or guardians about class updates, performance, or billing.
To process secure online payments through Paystack or other approved gateways.
To maintain safety, quality, and accountability in our online learning environment.
To comply with legal, financial, or educational regulations.
- Data Protection and Storage
Your data is stored securely on password-protected and encrypted systems.
Access is limited to authorized staff and instructors only.
Payment details are not stored by us — all financial transactions are processed securely by Paystack, which uses industry-standard PCI-DSS encryption.
Student records are retained only for as long as necessary to fulfil educational purposes or as required by law.
- Use of Recordings and Images
Online sessions may occasionally be recorded for quality control, performance review, or revision purposes.
These recordings are stored securely and are never shared publicly without parental consent.
Parents or guardians may request deletion of a recording that includes their child’s identifiable image or voice.
- Data Sharing
We do not sell, rent, or trade your personal data.
We may share limited information only in the following cases:
With instructors or staff directly involved in teaching your child.
With payment processors (e.g. Paystack) for verified transactions.
With government or law enforcement authorities, only when legally required.
- Rights of Parents and Students
Under the NDPR, you have the following rights:
Right to access: Request a copy of the personal data we hold about you or your child.
Right to correction: Ask us to correct or update inaccurate data.
Right to deletion: Request that we delete data we no longer need.
Right to withdraw consent: Withdraw your consent at any time by contacting us in writing.
Right to complain: You may lodge a complaint with the Nigeria Data Protection Bureau (NDPB) if you believe your rights have been violated.
- Data Retention
We retain student and parent data only for as long as necessary to:
Deliver educational services,
Maintain financial records, or
Comply with legal and regulatory obligations.
After this period, all personal data is securely deleted or anonymized.
- Security Measures
We use multiple safeguards to protect your information:
SSL encryption on our website
Two-factor authentication for administrative accounts
Regular system updates and password protection
Limited staff access to sensitive data
- Payments via Paystack
We use Paystack for secure online payments.
When you make a payment, Paystack collects and processes your card or bank details in compliance with PCI DSS standards and CBN (Central Bank of Nigeria) regulations.
We do not have access to or store your card details.
For more information, you may read Paystack’s Privacy Policy here:
🔗 https://paystack.com/terms
- Children’s Privacy
Because we serve students under 18 years:
We require parental or guardian consent before collecting any data.
We do not knowingly collect personal information from children without consent.
Parents can review or request deletion of their child’s information at any time.
- Links to Other Websites
Our website or lessons may contain links to external resources.
We are not responsible for the privacy practices or content of those external sites.
- Updates to This Policy
We may update this Privacy Policy periodically.
The latest version will always be posted on this page with the updated effective date.
Significant changes will be communicated via email or announcements on our platform.
- Contact Us
If you have questions or requests about this Privacy Policy, please contact:
📧 teamcproacademy@gmail.com
📞 +2348152905170
🏢 CPro Academy, Lagos, Nigeria
- Acknowledgment
By using our services, submitting consent forms, or making payment, you acknowledge that you have read, understood, and agreed to this Privacy Policy.